We will conduct marketing through our website, office window, third party booking sites, local newspaper, social media, and email marketing to our client database, all with professional photography and presentation.
Targeted Advertising – Our advertising campaigns are delivered through a number of channels, including online search and social media, to target customers actively looking for quality accommodation in the greater Shellharbour area.
Third Party Booking Sites – Your property could be found on the worlds biggest booking sites, including Airbnb, Stayz, wotif, booking.com and Destination Shellharbour.
Email Marketing – We maintain an active email marketing database, with regular communications to engage past and future guests.
Professional Presentation – Our scale and professionalism ensures that your property stands out from the crowd to attract quality guests by use of professional photography and property styling, if required.
Our Management Services
Professional Cleaning – We arrange cleaning of your property including departure and mid stay cleaning. This also includes replenishment of toiletries, and linens
Guest Services – Our professional team will manage all communication from initial enquiries, pre-arrival, during their stay and afterwards with follow-up guest experience feedback.
Property Maintenance – We actively monitor your property at all times for any repairs or maintenance issues, by observing the property during cleaning and regular inspections, or guest feedback. Depending on the nature of the issue, we may arrange rectification or communicate with you for the appropriate solution
using our property maintenance department.
Account Management – We will keep track of all your incoming and outgoing holiday letting payments. Remittances are made to property owners on a monthly basis, after deductions of cleaning expenses, third party commissions and management fees.
Here to Help You – Our team is always available to answer any questions you may have. We’re always open to improving our services and welcome any feedback or suggestions you may have to help us maintain great standards. We are open to customizing processes in order to suit your property or individual needs.