How do I prepare my property?

There are several things to be considered before presenting your property for holiday letting to find the best possible guests to stay at your property. Although this idea is different for each individual owner, your property should be thoroughly cleaned, which might include steam cleaned carpets, professional clean of the property, clearing out storage items from garage and sheds and ensure the garden is clean, tidy and inviting. Throughout the holiday letting process we offer cleaning services so your property is well maintained, this includes departure and mid stay cleaning.

Are short breaks a good thing?

When priced correctly and set up in the right way, short breaks can be a really good way of filling gaps between bookings, and even generating a greater income over a given period. A short break booking is better than no booking at all, and by charging more than pro rata, it’s worth the extra little bit of work on changeover days.

How are maintenance and repairs conducted?

Guests are encouraged to report any repairs and maintenance and we conduct inspections during mid stay or departure cleaning to assess the condition of the property. Depending on the nature of the issue, we may arrange the repairs or discuss with you which solution is best for your property.

Should I be worried about guests making payments?

We have a specialised team with a payment processes that enables recording and receipting of all payments. We ensure that all necessary payments are made prior to guests arriving at the property.

How can I improve my property to increase booking levels?

There are a few ways to make changes to your property that can increase revenue and the amount of bookings secured at your property. Some may include;

• Allowing pets – this can be a big draw for people looking to go on holiday and need to take their pet with them.
• Spas – this is a great way to bring in more revenue and secure more guests at your property. It can see a return of 34% more revenue than the average property and
  properties sleeping more than 6 people can see a 58% increase in annual revenue through higher prices and more bookings.
• Improve/update décor – this can be an easy way to make your property look more inviting and fresh and can increase your occupancy rate.

Why is it better to let with an agency?

We offer higher exposure for your property through our partnered management and marketing specialist for higher bookings and revenue. We manage everything for you from finding guests, organising payments, cleaning and maintenance, all at a cost effective price for your monthly return.

How important is WIFI at my property?

These days having access to internet is a must and should be a priority for your property in order to receive great reviews and to have happy guests. Even if guests don’t firstly consider whether the property has it, they’ll be likely to mention the lack of internet in any reviews they give, if there isn’t any. Reviews are very important for generating bookings so this should be a must.

What legislation to I have to adhere to?

Legislation around holiday letting can be fairly straightforward, but this is something that requires research and conversations with an expert. You have certain responsibilities as a holiday owner, some include; complying with fire and safety, electricity regulations, gas appliances and monoxide requirements, as well as additional requirements relating to pools and hot tubs.

Can I use my property myself?

Yes you can! Although you are booking your property out, it is still completely possible for you to request time at your property for a certain period of time whenever you require. We only ask that you give us notice, so we don’t take in bookings during this time.

When do I get paid?

We process all your payments once a month, this is your income minus cleaning, management fees and any other expenses incurred for each month. This will all be detailed in your monthly statement.

Why should we manage your holiday property?

We have an experienced, dedicated team in the office that will be contactable by guests at all times. We offer competitive management fees, maintenance, repairs, cleaning, for your property, and personalised check in and check out services for guests. We value great reviews and the influence these have on your property and its booking rates, so we make sure all guests are happy and the property is always well maintained via our in house maintenance department. We take the stress out of everything so you don’t need to worry.